Shipping Information

At Premium Kalimba, we strive to provide a seamless and efficient shipping experience for our customers. Below you will find detailed information about our shipping policies:

Processing Time

• Orders are typically processed within 1-2 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Delivery in six to twelve working days.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment through our carrier’s website.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at info@premium-kalimba.com. We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.

Returns and Exchanges

For information on returns and exchanges, please refer to our refund policy

If you have any questions or need further assistance, please do not hesitate to contact us at info@premium-kalimba.com. Thank you for choosing Premium Kalimba!